Most chatbots try to mimic human interactions, which can frustrate users when a misunderstanding arises. Watson Assistant is different.

Watson Assistant is IBM’s AI product that lets you build, train, and deploy conversational interactions into any application, device, or channel.

It knows when to search for an answer from a knowledge base, when to ask for clarity, and when to direct users to a human.

What’s more, Watson Assistant can be deployed in any cloud or on-premises environment – meaning smarter AI is finally available wherever you need it.

Come and join this webinar to better understand how Watson Assistant can help you on your AI journey, to provide a better experience within your Customer Service and hear how others have been successfully doing this.